Online Business,  Productivity

US Global Mail Review: Is this virtual address worth it?

If a virtual address in the US for your business or digital nomad needs is what you’re looking for, you don’t need to look any further. I present you the US Global Mail: a virtual address service that provides you with a permanent street address in your preferred US state. Be it for your corporate or personal requirements, US Global Mail has your back.

Keep scrolling to read the full US Global Mail review and learn about all the features, plans, and everything else this trustworthy virtual mailbox service has to offer. 

Related: Virtual Address and PO Box: crucial differences that remote workers need to know

Table of contents

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What is US Global Mail?

US Global Mail review: Is this virtual mailbox really worth it for expats, remote workers, LLC owners, small business owners, online business owners, digital nomads, and freelancers seeking professionalism, productivity, flexibility, security, and privacy to handle their physical and digital mail?

US Global Mail is a private US company that provides virtual mailbox and mail forwarding services. These services are useful for individuals, businesses, and expats who need a convenient way to manage their mail and packages while traveling or living abroad.

With 80,000+ customers served and millions of mail pieces processed yearly, the US Global Mail was founded in 1999 and started as a mail forwarding service for corporate expats. Over time, the company transitioned to a full virtual mailbox technology corporation.

Their mission is to provide a better way to handle mail and leave the planet in a better state. For that, the company neutralizes the carbon footprint of their customers by recycling all their junk and discarded mail. But not just that, no. The US Global Mail also plants a tree in the name of every customer they have. 🌳

How does US Global Mail work?

To begin with, first, you must pick up a subscription plan and physical US address of your choice (according to availability). 

Second, redirect your mail from your existing location to the virtual address through USPS forwarding. After that, your mail will start arriving at its new permanent home and is available via your secure Smart Mailbox.

This is how the US Global Mail's virtual mailbox looks like

Once your mail arrives at the digital address, it undergoes scanning and digitization, making it accessible in your virtual mailbox. Similar to checking your email, log into your account to find all your physical mail conveniently centralized. Consequently, you will be able to easily read, print, ship, download, save, and search for your documents.

With your new virtual mailbox, you no longer have to worry about lost or misplaced mail. 

Sounds great, doesn’t it?

The US Global Mail is a secure, easy, and productive way to keep track of bills, taxes, notices, and mail online. You can even share your mail with your CPA and family members if you need to without worrying about ID theft from your online mailbox.

Features of US Global Mail

For Personal Use πŸ™πŸ»β€β™€οΈFor Businesses 🏒
Add up to 10 family membersAdd up to 10 companies
Physical street addressPhysical street address
Digital scan storageDigital scan storage
Free shred & recycle mail Free shred & recycle mail
Free pre-sort junk mailFree pre-sort junk mail
Free, unlimited check depositFree, unlimited check deposit
Up to 80% off on shipping ratesUp to 80% off on shipping rates
Exterior mail scansSame day shipping
45-90 days of free physical mail storageShip physical mail worldwide
Bank-grade encryptionUnlimited exterior envelope scans
Get 4 Free months on an annual membership180 days of free mail storage
Customer support within 6-12 hoursSave big with scan bundles
Bank-grade encryption + 2FA
99.9% accuracy
Award-winning service with A+ accreditation
Customer support within 6 hours
Mail scanning time within 4-6 business hours
Same-day physical mail shipment
ADD ON’S (Charged separately)ADD ON’S (Charged separately)
Interior document scans – $3+.50cents/pgInterior document scans – $3+.50cents/pg
Physical mail storage fee – $0.03/letter/day; $0.10/lb/box/dayPhysical mail storage fee – $0.03/letter/day; $0.10/lb/box/day
Pick up items at the warehouse – $5 flat for letters; $15+$1/lb for packagesPick up items at the warehouse – $5 flat for letters; $15+$1/lb for packages
Bundle packages for shipping – $5Bundle packages for shipping – $5
Bundle letters for shipping – $2Bundle letters for shipping – $2
Open & Inspect items upon request- $5Open & Inspect items upon request- $5
Additional account users – $7.25/seat/month
Scan bundles – Discounted. 50-80 cents/page
Bundle items into one box – $5

Pros & Cons

Pros πŸ‘Cons πŸ‘Ž
Uninterrupted digital access to your mailAddresses available only in the US
Reduction of physical handlingAdd on’s paid separately
Physical mail forwardingBusiness plans can be expensive
Creation of digital mail records through scanning choices
Cost-free check deposits
Bolstered security with encryption and 2FA
Secure mail shredding
Effective mail management
Valid street address to register a business
30+ US physical addresses to choose
Available for non-US citizens or residents as well

Plans & Pricing

Basic (Personal Plan)Plus (Personal Plan)Business
(per month, billed annually)
(per month, billed annually)
(per month, billed annually)
(billed monthly)
(billed monthly)
(billed monthly)

Pick your US Global Mail’s plan today!

100% Money-back guarantee. After 30 days, if you don’t love (unlikely, tho) your virtual mailbox, you will receive a full refund. So go ahead and give it a try, you have nothing to lose! 

Is US Global Mail legit?

The US Global Mail is a legitimate and established company. They provide virtual mailbox and mail forwarding services and have a good reputation for doing such. In fact, the US Global Mail is the trusted virtual address of the likes of large corporations and big names such as Netflix, Chubb, and Shell.

Also, they are a verified company in the Danish review website Trustpilot. At the time of writing this article, they are counting 1,326 reviews in total, 84% being 5-star rates, and resulting in a Trustscore of 4.7/5.

US Global Mail is a legit company with excellent customer reviews on Trustpilot

Here’s what Trustpilot has to say about how they evaluate scores:

The TrustScore isn’t just a simple average of all reviews. It’s based on multiple factors like the age and number of reviews. Whether or not a business actively asks customers to write reviews also impacts the TrustScore.

Check what some US Global Mail customers have to say about the reliability and legitimacy of the company’s services:

Steven Miller said on Oct 23, 2023:

They are very reliable
They are very reliable. Everything works as it should. I have never had a mishap with my mail handling. When I need customer support for any reason, they are always very responsive.

Amanda Hughes-Horan said on October 17, 2023:

Always wonderful customer service
Always wonderful customer service. Nam-Anh always goes the extra mile to help customers. It’s very much appreciated!

Vlad said on September 15, 2023:

True to the name
I’ve used the service to send documents from the US to Czechia. Everything went smooth – from creating the account, to receiving mail, reviewing and forwarding (you are offered a set of mail providers with different service speeds/price points). The support is magnificent, they were helping me track the shipment since it took 20+ days to arrive using USPS Priority Mail International (quick to exit the US, super slow in Europe). I can only recommend!

How safe are virtual mailboxes?

Virtual mailboxes provide a secure way to handle postal mail and packages, but like any other service, their safety depends on multiple factors.

Here are some considerations you should look for regarding the safety of virtual mailboxes:

  • Secure facilities: Reputable virtual mailbox providers operate secure facilities where they receive and store your mail and packages. These facilities should have security measures in place to protect your mail from theft and unauthorized access.
  • Encryption: Online platforms provided by virtual mailbox services should always use encryption to protect your personal information and scanned mail content.
  • User authentication: Virtual mailbox providers should have user authentication mechanisms in place to ensure that only authorized individuals can access your digital mail.
  • Privacy policies: Review the privacy policies and terms of service of the virtual mailbox company you choose to understand how they handle your personal information and mail content.
  • Secure mail handling: Virtual mailbox providers should follow strict procedures to ensure that your mail is not meddled with during the scanning, forwarding, or storage process.
  • Mail forwarding security: When forwarding mail or packages to your physical address, virtual mailbox companies should use secure and traceable shipping methods to minimize the risk of loss or theft.
  • User practices: Your own practices can impact the security of a virtual mailbox. Always use strong passwords, enable two-factor authentication if available, and be cautious about sharing your login credentials.
  • Check Reviews and Ratings: Research the reputation and customer reviews of the virtual mailbox provider to gauge their trustworthiness and reliability.

In short, it’s essential to choose a reputable and established virtual mailbox provider that prioritizes security and privacy. Be sure to understand their policies and practices, and if you have any specific security concerns, never hesitate to reach out to the provider for clarification.

Can I use my US Global Mail address to open an LLC?

Certainly. The majority of US Global Mail’s corporate clients utilize this virtual mailbox service as a more economical substitute for traditional office space

Actually, a virtual address functions just like a standard address, with its distinctive feature being its intelligent mailbox capabilities.

Suggested reading: How secure are WordPress websites for e-commerce? The pros and cons

Do I have to be a US citizen to use the US Global Mail services?

Contrary to common misconceptions, individuals who are neither U.S. residents nor citizens can obtain a U.S. address and even set up a business in the United States, regardless of their citizenship or residency status. 

By using a USGM virtual address, you have the opportunity to designate your virtual address for U.S. mail or business purposes, providing an accessible gateway to initiate your entrepreneurial endeavors within the United States.

What locations does US Global Mail have?

US Global Mail offers several addresses across the US. You can pick your preferred address, be it US Global Mail’s headquarters in Houston, Texas, a prestigious Bay Area address in Concord, California, for your business, or an address near you.

Starting at $9.95/month, here’s the complete list of addresses currently available in US Global Mail’s plans:

  • ARIZONA – 3409 N 7th Ave, Phoenix, Arizona, 85013
  • ARIZONA – 10105 E Via Linda Ste 103, Scottsdale, Arizona, 85258
  • ARIZONA – 1141 E Glendale Ave, Phoenix, Arizona, 85020
  • CALIFORNIA – 2041 East St, Concord, California, 94520
  • DELAWARE – 2803 Philadelphia Pike, Suite B, Claymont, Delaware, 19703
  • GEORGIA – 6595 Roswell Rd Ste G, Atlanta, Georgia, 30328
  • HOUSTON, TX – 1321 Upland Dr., Houston, Texas, 77043
  • ILLINOIS – 1440 W Taylor St, Chicago, Illinois, 60607
  • ILLINOIS – 2515 Waukegan RD, Bannockburn, Illinois, 60015
  • INDIANA – 326 E Court Ave, Jeffersonville, Indiana, 47130
  • KANSAS – 4925 S Broadway Ave, Wichita, Kansas, 67216
  • KENTUCKY – 7301 Fegenbush Ln STE 202, Louisville, Kentucky, 40228
  • MARYLAND – 1400 W. Lombard St Ste A, Baltimore, Maryland, 21223
  • MIAMI BEACH, FLORIDA – 407 Lincoln Rd. Suite 6H, Miami Beach, Florida, 33139
  • MIAMI, FLORIDA – 1065 SW 8th St, Miami, Florida, 33130
  • MISSISSIPPI – 4780 I-55 N, Suite 100, Jackson, Mississippi, 39211
  • MISSOURI – 629 Maple Valley Drive, Farmington, Missouri, 63640
  • MISSOURI – 513 US Hwy 60 East, Republic, Missouri, 65738
  • NEVADA – 3111 S Valley View Blvd A220, Las Vegas, Nevada, 89102
  • NEW MEXICO – 4405 Jager Dr. NE STE C4, Rio Rancho, New Mexico, 87144
  • NEW YORK – 3 E Evergreen Rd, Suite 101, New City, New York, 10956
  • NORTH CAROLINA – 1235 East Blvd, Suite E, Charlotte, North Carolina, 28203
  • NORTH CAROLINA – 609A Piner Rd, Wilmington, North Carolina, 28409
  • OHIO – 2606 Hilliard Rome Road, Hilliard, Ohio, 43026
  • OKLAHOMA – 820 W Danforth Rd, Edmond, Oklahoma, 73003
  • OKLAHOMA – 3171 S 129th E Ave A, Tulsa, Oklahoma, 74134
  • PENNSYLVANIA – 4607 Library Rd Ste 220, Bethel Park, Pennsylvania, 15102
  • SEATTLE, WASHINGTON – 4730 University Way NE. Ste 104, Seattle, Washington, 98105
  • SOUTH CAROLINA – 3160 Highway 21 Ste 103, Fort Mill, South Carolina, 29715
  • WASHINGTON, DC – 6218 Georgia Avenue NW Suite #1, Washington, DC, 20011
  • WISCONSIN – N168W20379 Main St, Jackson, Wisconsin, 53037 (Coming soon)

How many addresses can I have?

You have the flexibility to register for as many addresses as you desire. If you wish to incorporate multiple businesses within a single virtual mailbox, pick a business plan instead of a personal one.

Which address should I choose if I’m a digital nomad?

If you’re a digital nomad and the specific state of your address isn’t a concern, opting for either the Texas or California locations might be the best option for you. These facilities are equipped to provide prompt service, ensuring a same-day to a maximum 24-hour turnaround for your requests.

What documents/information are required to get started with US Global Mail’s virtual address services?

Upon registration, you will proceed with a brief onboarding process.

During this process, you will need to provide the following documents: two types of identification (such as a driver’s license or passport), as well as a notarized 1583 Form that will be automatically filled. The US Global Mail customer support will assist you in arranging your online notary appointment to have it officially stamped and signed.

The final step involves initiating a Change of Address with the USPS to ensure that your mail is directed to your new US Global Mail address. 

Now, if all of the above sounds a bit complicated or too tiring for you – don’t worry! The US Global Mail team is dedicated to supporting and guiding you throughout this entire process. 

Also, in case you have any further questions during the process, don’t hesitate to reach out to them! You can rest assured that they will be very helpful in assisting you.

Is it possible to deposit bank checks electronically with US Global Mail?

Absolutely, no matter where you are on the globe! When a bank check arrives in your mailbox, it will be swiftly added to your account. You can opt to scan and deposit it using your mobile phone, or simply inform the US Global Mail of the bank where you’d like it to be deposited, and they will take care of the entire process for you.

Who owns the US Global Mail?

US Global Mail is a Houston, TX-based private company. Its ownership details are not publicly disclosed. However, its 20+ years of experience and excellent quality service are trusted by renowned corporations such as Google, Shell, EY, Rockwell Collins, Netflix, and others, which adds to its outstanding reputation.

It’s also worth mentioning that the US Global Mail is a certified partner of USPS, so it’s one more reason to trust your physical mail to their hands.

Does US Global Mail offer good customer service?

US Global Mail has generally received positive reviews for its customer service on several review websites and is trusted and loved by 80,000+ customers.

Notably, the majority of customers who wrote reviews about US Global Mail on Trustpilot seemed to only have positive things to say about the American company:

USGM virtual address excellent customer service

What is the US Global Mail phone number?

The US Global Mail has two phone numbers:

You can contact the company during their business hours:

  • Monday – Friday: 8:00 AM – 6:00 PM US Central Time
  • Saturday – Sunday: Closed

 Is US Global Mail worth it? – Conclusion

Trusted by 80,000 customers, including Google and Netflix, the US Global Mail is a reliable virtual mailbox service with 20+ years of experience offering several services such as mail scanning and physical mail forwarding.

With personal plans starting at $9.95 and business plans starting at $14.95, the US Global Mail is an affordable choice for digital nomads, ex-pats, remote workers, and businesses.

Notably, the US Global Mail is also an eco-friendly company, reducing and recycling their customers’ mail and planting a tree for everyone who picks a plan.

So, given that the eco-friendly company has affordable and flexible plans, offers great privacy and security, and provides 30+ addresses for you to receive your physical email or register your LLC, the US Global Mail is surely worth it.

Pick your US Global Mail’s plan today!

Try risk-free. 100% Money-back guarantee. After 30 days, if you don’t love (unlikely, tho) your virtual mailbox, you will receive a full refund. So go ahead and give it a try, you have nothing to lose! 


Is US Global Mail legitimate?

The US Global Mail is an established virtual address company with over 20 years of experience. US Global Mail is a trusted virtual mailbox provider for over 80,000 individuals and corporations, including Big Tech companies like Netflix and Google, which further confirms their legitimacy.

How Much does US Global Mail cost?

The US Global Mail offers basic & plus monthly and annual subscription plans for individuals and businesses, and prices vary according to the features available in each plan. You can expect to pay $9.95-$34.99 per month depending on your virtual mailbox requirements and whether you prefer a monthly or yearly payment plan.

Is US Global Mail a PO box?

No, US Global Mail is not a traditional PO box. It offers a comprehensive mail and package management service with several advantages over standard PO boxes. Customers can receive mail and packages from all carriers, manage their mail online via a digital mailbox, choose from various service plans, and access their mail from anywhere with an internet connection. It provides a more flexible and feature-rich solution for mail and package needs compared to a standard PO box.

Is US Global Mail safe?

With 20+ years of experience and trusted by nothing more, nothing less than Google, Netflix, and Shell, the US Global Mail is a safe and reliable virtual mailbox service in which you to trust all of your physical mail needs.

How do I forward US mail internationally?

To forward U.S. mail internationally, sign up with a reputable mail forwarding service like US Global Mail. They provide you with a U.S. address for receiving mail and packages. Update your address with senders, and the service will receive, store, and forward your mail to your international address. Pay for shipping costs and stay updated on deliveries through their online portal.

Is US mail the same as USPS?

No, U.S. mail and USPS are not the same. U.S. mail refers to all mail and packages sent within or to and from the United States, which can be handled by various postal and courier services. USPS (United States Postal Service) is a specific government-run postal service responsible for delivering mail and packages within the United States. While USPS is a major provider of U.S. mail services, it’s not the only one.

Is it cheaper to send a box UPS or USPS?

The cost of sending a box via UPS or USPS depends on factors like the box size, weight, destination, and shipping service. In general, USPS may be cheaper for small, lightweight packages, while UPS can be more cost-effective for larger or heavier items. It’s advisable to compare rates for your specific shipment.

Is FedEx the same as US mail?

No, FedEx is not the same as U.S. mail. FedEx is a private courier and shipping company that provides package and document delivery services globally. U.S. mail refers to postal services in the United States, with USPS being the government-run postal service provider.

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Published on October 30, 2023. Last updated on December 8, 2023.

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